The SAFV Centre receives government funding to deliver services to our community. We encourage you to raise your concerns directly with our organisation in the first instance. If the matter remains unresolved; or you are concerned about the service you have received, you are welcome to make a complaint to the following independent advocacy bodies.

Department of Families, Fairness and Housing

Phone: 1300 884 706
Website: www.dhhs.vic.gov.au/making-complaint

The Victims of Crime Commissioner
Phone: 1800 010 017
Website: Make a complaint | Victims of Crime Commissioner

Health Complaints Commissioner

Phone: 1300 582 113
Website: www.hcc.vic.gov.au/make-complaint

The Ombudsman (Victoria)

Phone: (03)9613 6222 or 1800 806 314 (regional only)
Website: www.ombudsman.vic.gov.au

The Sexual Assault & Family Violence Centre acknowledges the traditional owners and custodians of the land we stand on. We are committed to working toward creating a community where all people indigenous and non-indigenous are safe, connected and empowered to live well. The Sexual Assault & Family Violence Centre recognises the diverse needs of our community and we ensure our services are inclusive of all children, young people and their families including those who are of Aboriginal and Torres Strait Islander descent, from culturally and/or linguistically diverse backgrounds, those who identify as LGBTIQ and persons living with disability. We work collaboratively with people and partner organisations who also support our diverse client group. Interpreter and translator services are available to all our clients upon request.

Website by Pixeld

Emergency Support

24/7 Crisis Line

Emergency Support

24/7 Crisis Line

Independent Advocacy Bodies