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Geelong: 03 5222 4318 Wimmera: 03 5381 1211 Sexual Assault Crisis Line (24 Hours): 1800 806 292 Safe Steps (24 Hours): 1800 015 188

After Hours Crisis Care Practitioner

About The Sexual Assault & Family Violence Centre

We are a leading organisation offering a comprehensive suite of services to clients and the community across the Barwon, West Melbourne and Wimmera Regions. Providing specialist sexual assault and family violence programs and services, including 24 hour crisis care support, case management, therapeutic counselling, early intervention and professional education and training, we continue to grow and develop our offerings.

About The Role

This position is responsible to provide a specialist crisis care after hours’ service for adults, young people and children experiencing sexual assault and women and children experiencing family violence. The role works on a rostered, on call basis on weekends, weeknights and public holidays and is required to participate in monthly team meetings, debriefing, group supervision, annual performance and development reviews and training.

The core functions of the role include:

  • Attend at a police station or hospital (in a COVID safe way) to conduct an assessment to ensure safety, accommodation, mental health and other immediate needs are addressed until the next business day.
  • Provide accurate information and facilitate access to medical and legal options, emergency assistance and appropriate accommodation.
  • Liaise, consult and advocate where necessary with Victoria Police, forensic medical services, nursing and medical staff, accommodation providers and other professionals as required.
  • Consult with line management for issues requiring clarification or authorisation.
  • Document case notes and record statistical information immediately after a callout.
  • Facilitate a referral to our business hours’ intake service and provide external referral information, as appropriate.

Reporting to a Team Leader, you will be supported by highly skilled and qualified practitioners and receive regular support.

About You

With degree qualifications in psychology, family therapy or social work, you will be able to demonstrate a minimum of one year experience in a similar role.

You will be committed to a minimum of 6 shifts per month.

You will be a values driven person, motivated to make a difference and hold the client at the centre of everything you do. You thrive working autonomously and also collaboratively within a dynamic, team environment.

If you share our vision for a community free from family violence and sexual assault and are motivated to make a difference, we would like to hear from you.  We pride ourselves on being a great place to work. You care for our clients and we care for you, including by investing in your development and wellbeing. You will have access to leading specialists and training and development that supports you in your role and in your longer term career journey. We offer a variety of career pathway options, leading salary packaging benefits and flexible working arrangements that help you manage your work and your life.

Why work for The Sexual Assault & Family Violence Centre?

The Sexual Assault & Family Violence Centre takes pride in being an employer of choice; we are passionate about the wellbeing of our team members and we provide a number of complementary benefits to our staff, some of our benefits include:

Generous above award Enterprise Agreement entitlements

  • Flexible and part time working arrangements
  • Professional development opportunities
  • 10 weeks Paid parental leave
  • Salary packaging

Health and Wellbeing initiatives

  • Flu vaccinations
  • Employee Assistance Program (EAP)
  • Weekly delivery of fruit
  • Pet friendly environment
  • Internal book exchange program
  • Social initiatives
  • Positive workplace culture

How To Apply

To apply, please go to our website at to view the position description and submission requirements. All applications must address the key selection criteria outlined in the PD. Applications should be sent to [email protected]. For a confidential discussion, please contact our People and Culture team on 03 5222 4318.

In line with the Government’s coronavirus (COVID-19) health and safety requirements, The Sexual Assault and Family Violence Centre’s application assessment processes will be facilitated remotely using various online platforms, where possible. Induction processes will be completed online for those who are successful in securing a position with our organisation

We are currently accepting applications from direct applicants only, no recruitment agency applications accepted.


Key Selection Criteria

Your application must address the following:

Essential Qualifications and Experience

  • A relevant qualification in psychology, social work, welfare, community development or other relevant discipline.
  • A minimum one year relevant experience.

Essential Skills and Knowledge

  • Knowledge of the causes of family violence and sexual assault and impacts on adults, children and families.
  • Knowledge and understanding of legal, medical and emergency accommodation service options
  • Knowledge of the range of issues that may be experienced by people who have been sexual assaulted and women and children who have experienced family violence.
  • Knowledge and understanding of trauma, as it relates to sexual assault and family violence.
  • Demonstrated experience in the provision of crisis intervention, risk assessment and safety planning.
  • Ability to demonstrate culturally sensitive and respectful practice, including understanding of the needs of people from diverse cultures.
  • Effective engagement and communication skills (verbal and written) and well developed assessment skills.
  • Demonstrated ability to advocate, liaise and work collaboratively across complex systems and to liaise effectively with a range of key providers and stakeholders.
  • Demonstrated capacity to apply theoretical frameworks to practice.
  • Proven ability to manage work autonomously and as part of a team.
  • Demonstrated ability to maintain accurate and confidential case notes and proficiency or capacity to use MS Office, relevant programs / databases.


  • Commitment to the vision, values and purposes of The SAFV Centre.
  • Commitment to continuous quality improvement and cultural equity in service delivery.
  • Current Victorian Driver’s Licence.


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