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Operations and Practice Development Manager

About The Sexual Assault & Family Violence Centre

We are a leading organisation offering a comprehensive suite of services to clients and the community across the Barwon, West Melbourne and Wimmera Regions. Providing specialist sexual assault and family violence programs and services, including 24 hour crisis care support, crisis accommodation, case management, therapeutic counselling, early intervention and professional education and training, we continue to grow and develop our offerings.

About The Role

This is a new exciting opportunity to lead continuous improvement, operations and provide practice guidance. This position will work collaboratively to build workforce capability, integrated practice and knowledge across The SAFV Centre, alongside overseeing a variety of continuous improvement projects and initiatives.. This position is full time or part time (4-5 days per week).

About You

With degree qualifications in psychology, community services or social work, you will have extensive experience community services leadership and developing practice improvements. You will be a values driven person, motivated to make a difference. You thrive working autonomously and collaboratively within a dynamic team environment.

If you share our vision for a community free from family violence and sexual assault and are motivated to make a difference, we would like to hear from you.  We pride ourselves on being a great place to work. You care for our clients and we care for you, including by investing in your development and wellbeing. You will have access to leading specialists and training and development that supports you in your role and in your longer term career journey.

Why work for The Sexual Assault & Family Violence Centre?

The Sexual Assault & Family Violence Centre takes pride in being an employer of choice; we are passionate about the wellbeing of our team members and we celebrate diversity and inclusion in all we do. We have a high level of employee engagement and satisfaction and provide a number of complementary benefits to our staff, some of our benefits include:

  • Hybrid working environment
  • Generous above award Enterprise Agreement entitlements
  • Flexible and part time working arrangements
  • Professional development opportunities
  • 10 weeks Paid parental leave
  • Salary packaging
  • Health and Wellbeing initiatives
  • Flu vaccinations
  • Employee Assistance Program (EAP)
  • Social initiatives
  • Positive workplace culture

The SAFV Centre acknowledges and respects the traditional Aboriginal custodians of the land.

How To Apply

Applications close 5:00pm Sunday 2 April 2023.

To apply, please send your resume and response to the key selection criteria to [email protected]All applications must address the key selection criteria outlined in the PD. 

For a confidential discussion, please contact Kate People and Culture Manager on 0436 331 027.

The SAFV Centre is a registered Child Safe Organisation; committed to safeguarding children and young people. The successful candidate will be required to maintain a current Working With Children’s check and National Police Check.

The SAFV Centre requires all employees and students to be fully vaccinated (two doses) against COVID-19, unless they are an Excepted Person as defined by the COVID-19 Mandatory Vaccination (Workers) Directions. All applicants and students must therefore be able to comply with this requirement.

Key Selection Criteria

  • Essential Qualifications and Experience

    Your application must address the following:

    • Relevant tertiary qualifications in Psychology, Social Work or a related discipline
    • Evidence of leadership experience in Client Services or a related function.
    • Post Graduate qualifications/training in relevant child, adolescent and family clinical
      practice, family work and systemic thinking (desirable).
  • Essential Skills and Knowledge
    • Senior leadership experience as part of a leadership team including being accountable for
      meeting team performance goals, recruitment and selection, performance management,
      coaching and development of employees.
    • Collaboration – engages, consults, and co-designs solutions with other Managers,
      practitioners and teams, agencies, services and the community, in order to deliver the best
      outcomes for clients at The SAFV Centre
    • Demonstrated understanding of the needs of people from diverse backgrounds including
      Aboriginal, LGBTIQ and culturally and linguistically diverse people and communities.
    • Evidence of specialist practice knowledge and application of an area relevant to work with
      traumatised and vulnerable children, young people and families including but not limited to
      child development and the impact of trauma, clinical work with children, young people and
      families, mental health, drug and alcohol, disability
    • Evidence of a well-developed understanding of Attachment and Trauma theories and an
      ability to assist others in understanding and applying these theories to practice across all
      service delivery including intake, case management and counselling.
    • High level project management, problem solving and negotiation skills, with the ability to
      identify issues and make recommendations, Along sided high level organisational skills and
      the proven capacity to take on and deliver on multiple and varied projects.
  • Other
    • Commitment to the vision, values and purposes of The SAFV Centre.
    • Commitment to continuous quality improvement and cultural equity in service delivery.
    • Current Victorian Driver’s Licence.
  • Referees

    Applicants must provide the name and current contact details of 2-3 professional referees including the most recent or current supervisor.

  • Period of Appointment

    Ongoing depending on continuous funding to the service.

  • Hours of Work
    • The position is full time or part time (3-5 days per week)
    • Location of the position is at the Geelong office
    • Hours will usually be worked during business hours of 9.00 am to 5.06 pm. between Monday to Friday;
    • The days are based on the needs of the service;
    • Flexibility in working hours will be required from time to time as the need arises.
  • Salary and Conditions

    Annual salary is $117,927.68 plus superannuation (pro rata for part time).

    Industrial Instrument: The Sexual Assault & Family Violence Centre Enterprise Agreement 2018.

    Salary Packaging: Provided via Maxxia.  PBI status with other expenses available to package above this cap. The Sexual Assault & Family Violence Centre is a Public Benevolent Institution.

    Superannuation: The employer will also make superannuation payments on your behalf in accordance with the Superannuation Guarantee (Administration) Act 1992.

    Probationary Period – 6 months with a review conducted during this time.

  • Employee Responsibility – Mandatory prior to commencement

    Employee expense:

    • Valid Working with Children Check
    • National Police Records Check – renewed every 3 years of employment at employee expense

    The SAFV Centre requires employees and students to be fully vaccinated against COVID-19 (two doses), unless they are an Excepted Person as defined by the COVID-19 Mandatory Vaccination (Workers) Directions. All applicants and students must therefore be able to comply with this requirement.

This position description is subject to review and may change in accordance with the needs of our organisation; including our operations, our clients and our stakeholders.

The Sexual Assault & Family Violence Centre acknowledges the traditional owners and custodians of the land we stand on. We are committed to working toward creating a community where all people indigenous and non-indigenous are safe, connected and empowered to live well. The Sexual Assault & Family Violence Centre recognises the diverse needs of our community and we ensure our services are inclusive of all children, young people and their families including those who are of Aboriginal and Torres Strait Islander descent, from culturally and/or linguistically diverse backgrounds, those who identify as LGBTIQ and persons living with disability. We work collaboratively with people and partner organisations who also support our diverse client group. Interpreter and translator services are available to all our clients upon request.

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