Specialist Intake Support Officer

About the Orange Door

The Orange Door in Geelong provides a new way of supporting women, children and young people experiencing or at risk of family violence and has changed the way services work with women, children, young people, families and perpetrators of violence. The Orange Door team members are an integrated, collaborative team from The Sexual Assault & Family Violence Centre, Bethany Community Support, Colac Area Health and Wathaurong Aboriginal Cooperative

About The Sexual Assault & Family Violence Centre

We are a leading organisation offering a comprehensive suite of services to clients and the community across the Barwon, West Melbourne and Wimmera Regions. Providing specialist sexual assault and family violence programs and services, including 24 hour crisis care support, case management, therapeutic counselling, early intervention and professional education and training, we continue to grow and develop our offerings.

About The Role

This position will be responsible for processing and administrating sensitive client records at The Orange Door.

There will be an expectation in this position to collaborate with and support the Practitioners and Team Leaders and to build strong working relationships with the co-located agencies. The role will require you to accurately enter case records onto the database system and maintain ongoing data integrity within the database system. This role will require a high level of client confidentiality and sensitivity.

About You

You will likely have experience in a similar role or similar organisation working confidentially with sensitive client records. You will be able to demonstrate advanced computer skills and be confident in accurate and efficient data entry. You be able to prioritise a diverse workload and calmly support the Practitioners and Team Leaders. You will have an understanding of the gender natured family violence and an understanding of the impact of trauma on adults and children who have experienced family violence and child abuse and neglect. You will be a values based individual who is motivated to make a difference.

Why work for The Sexual Assault & Family Violence Centre?

The Sexual Assault & Family Violence Centre takes pride in being an employer of choice; we are passionate about the wellbeing of our team members and we celebrate diversity and inclusion in all we do. We have a high level of employee engagement and satisfaction and provide a number of complementary benefits to our staff, some of our benefits include:

• Career pathways
• Generous above award Enterprise Agreement entitlements
• Flexible and part time working arrangements
• Professional development opportunities
• 10 weeks Paid parental leave
• Salary packaging
• Health and Wellbeing initiatives
• Flu vaccinations
• Employee Assistance Program (EAP)
• Social initiatives
• Positive workplace culture

The SAFV Centre acknowledges and respects the traditional Aboriginal custodians of the land.

How To Apply

Applications close 5:00pm Sunday 4 June 2023

To apply, email your resume and key selection criteria response. All applications must address the key selection criteria outlined in the PD. Applications should be sent to [email protected].

For a confidential discussion, please contact Chantale White on 0487 546 939.

The successful candidate will be required to maintain a current Working With Children’s check and National Police Check at their own expense.

The SAFV Centre requires that employees and students to be fully vaccinated against COVID-19 (two doses), unless they are an Excepted Person as defined by the COVID-19 Mandatory Vaccination (Workers) Directions. All applicants and students must therefore be able to comply with this requirement.