In October we completed the transition of Emma House to our organisation, expanding our geographic footprint to include Barwon, Wimmera and the South West regions of Victoria. With a strong understanding and experience in rural and regional areas, we are proud to welcome the South West to our organisation and provide trauma-informed client services and cohesive leadership to the region. This transition was the success of the collaboration across both organisations, and by all teams, with our client services well supported by our corporate and strategy and impact units.
This past year we commenced delivering the Victims Assistance Program (VAP) across the Barwon and South West regions. This was a significant achievement for our organisation, expanding our trauma-informed services for victims of crime across our community and expanding our government funding sources, further bolstering our reputation as a leading organisation, focused on client outcomes. We are incredibly proud of the achievements of this team in their first year and their reach and support for victims of crime.
Our sincere appreciation to the many clients for trusting us with your experience and journey. Providing victim-survivors with the opportunity to use their voice to advocate for change and highlight the impact of violence has been a strong focus for our organisation this year as we completed our client journey mapping project, to establish a framework for engaging with clients and people with lived experience of sexual and family violence.
We are grateful to all of our partners, donors and supporters who continue to advocate for the work of our organisation and work together to deliver support and services to our community.
The next 12 months are already showing exciting opportunities as we finalise and launch our new strategic plan, driving us forward with a sense of collaboration, innovation and collective responsibility.
We encourage you to join us as we reflect on our year and celebrate the achievements of our staff, organisation and our clients in our 2024 Year of Impact report. |