Welcome to our web chat support service
This service is available Monday to Friday, 9am-5pm, connecting you with a specialist sexual assault and family violence practitioner. We encourage you to use this service for initial:
- support for sexual assault and family violence
- information for professionals seeking advice
- information on how to support a family member or friend
If you are in immediate danger, please call Police on 000
Other ways to connect with us
If you would prefer to talk with someone over the phone, please call 03 5222 4318 (Barwon) or 03 5381 1211 (Wimmera). If you have a general enquiry, please email [email protected] (Barwon), or [email protected] (Wimmera).
Chats are anonymous and are not recorded.
If at any time you need to end the chat, please use our Quick Exit button located at the top right hand corner of our website. When our chat has finished, there will be no record of our conversation on your device.
While the web chat is encrypted for security purposes, if your device has been compromised, someone else could still see the chat conversation. Please ensure that you are using a safe, untampered device.
If the chat service is cut off unexpectedly due to technical issues, please call us or restart a chat.
When your chat has finished, to protect your privacy and safety, please exit out of the webpage. The chat will be removed immediately.