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Victims Assistance Program

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Victims Assistance Program

The SAFV Centre was appointed to deliver the Victims Assistance Program (VAP) across Barwon South West region for three years, commencing 1 July 2023.

VAP is a critical part of the state-wide response to all victims of crime, providing services to victims at a local level and delivered by community agencies. It works to reduce the impacts of crime and supports victim recovery by providing practical assistance, advocacy, case management support and access to a range of services, including engagement with the criminal justice system and helping victims recover from the impact.

VAP provides trauma informed services that are responsive to the complex and diverse needs of victims of reported and unreported crime against the person. Victims span across all genders, sex, race and cultural backgrounds within Victoria.

We recognise that people who have been the victim of a crime need holistic services that encompass physical, emotional, psychological, material, legal and health needs. Each individual’s needs are varied and their experiences diverse, and our focus will be on providing client choice and individualised support.

Our team, located in Barwon and the South West can assist clients with:

  • help to make informed decisions about the support a client needs or action they wish to take (e.g. reporting a crime)
  • referrals to other services or supports
  • support with making victim impact statements, attending court proceedings, and helping clients navigate the justice system from beginning to end
  • help with VOCAT applications (compensation for criminal acts)
  • access to counselling and therapeutic related services as well as practical supports.


The Sexual Assault & Family Violence Centre acknowledges the traditional owners and custodians of the land we stand on. We are committed to working toward creating a community where all people indigenous and non-indigenous are safe, connected and empowered to live well. The Sexual Assault & Family Violence Centre recognises the diverse needs of our community and we ensure our services are inclusive of all children, young people and their families including those who are of Aboriginal and Torres Strait Islander descent, from culturally and/or linguistically diverse backgrounds, those who identify as LGBTIQ and persons living with disability. We work collaboratively with people and partner organisations who also support our diverse client group. Interpreter and translator services are available to all our clients upon request.

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